A large number of old customers are leaving BSNL. It is mainly because they are not satisfied with our present service.Hence we have to improve our service.
At the same time, whether any of us has gone to his office/residence and asked why he is surrendering our connection? Have we expressed our regret and requested the person to continue with us? In 99 per cent cases we don’t do that.
At the same time, whether any of us has gone to his office/residence and asked why he is surrendering our connection? Have we expressed our regret and requested the person to continue with us? In 99 per cent cases we don’t do that.