Revival of BSNL – Better Customer Service a MUST

During the discussion with the Secretary, DOT by the Forum of BSNL Unions/Associations representatives, the demand of the Forum that it should be made mandatory for the Central/State governments and PSUs to take service from BSNL was raised. We cited the example of Air India, which has been mandated for Government officers for flight travel.

Ghaziabad bus stand to offer Wi-Fi facility to passengers from May 20

The Uttar Pradesh roadways will soon offer Wi-Fi facilities for its passengers at old bus stand of Ghaziabad. Additional Regional Manager of UP state road transport corporation (UPSRTC) 

Atul Kumar Shrotriya said rechargeable coupon will be issued from BSNL counter on nominal charges in which a password will be provided to the passenger.

Government should come to the assistance of BSNL – Give its due money

BSNL is in dire straits and has been posting loss for the last 5 financial years. It has no funds to purchase equipment, which are urgently required.

Instead of assisting BSNL, the government is even keeping the justified funds of BSNL with it, delaying payment. Rs. 1,250 crores already sanctioned for BSNL for 2012-13 in lieu of ADC for loss making connections is not yet given though two years have passed. Rs. 6,700 crore for the surrendered BWA Spectrum is still not paid to BSNL. DOT has stated that Rs.2,000 is adjusted towards licence fee and only Rs. 4,700 is to be paid.

BSNL Unlimited Free calls At Night

Exciting offer from BSNL!! The BSNL offer you an amazing scheme plan for Landline customer on May 1st onwards. Everyone knows that the customer is mostly using the wireless network for communication purpose.
To increase the landline growth, The BSNL has newly introduced “unlimited free calls at Night” scheme. I

Have we approached the customer, who surrendered the BSNL connection?

A large number of old customers are leaving BSNL. It is mainly because they are not satisfied with our present service.Hence we have to improve our service.

At the same time, whether any of us has gone to his office/residence and asked why he is surrendering our connection? Have we expressed our regret and requested the person to continue with us? In 99 per cent cases we don’t do that.