You don’t have to go BSNL OFFICE anymore! NOW BSNL AT YOUR DOORSTEP! Yes, BSNL introduced UDAAN
by using this service you can apply several bsnl service through online
or by just sending an SMS!. By using this facility, it becomes
convenient and easier to get a LANDLINE/BROADBAND/EVDO/WIMAX/3G DATA CARD.
Etc. All You need to just fill a form and submit it online or Send an
sms. A Lead ID is generated for your request and a service engineer is
allotted for the installation process. The service engineer name along
with his contact number is provided to you to check the status of the
application or to know more about the service, so that they may approach
to you and perform all the needed tasks in a mean time. If the
connection is not installed at an appropriate time, you can raise a
complaint against the delay to higher authorities and can also get the
complete status of your complaints.
How to REGISTER FOR CONNECTION (REGISTER FOR LANDLINE/BROADBAND/EVDO/WIMAX/3G DATA CARD. Etc……….)
Option 1Step 1)
Go to this url: http://udaan.bsnl.co.in/lead_input_form.phpStep 2)
Select Circle: (probably select your state) And Select SSA/DistrictStep 3)
Fill Your Name, Mobile Number, Landline Contact No/ Nearest BSNL Landline No, Email Address.Step 4)
Select the service you want!3G DATA CARD, BROADBAND, COIN COLLECTION BOX, CENTREX/CUG, DATA CARD (NIC), ENQUIRY, EPABX, EVDO, FTTH, FWP-FIXED WIRESS PHONE, GPOEN, INTERNET ON WLL, IPTV, LANDLINE, LEASED LINE, MANAGED N/W SERVICE, NEWLINE AND BROADBAND, OTHERS, PLAN CHANGE, PREPAID BROADBAND, WLL + BROADBAND
Step 5)
Some of the service you can specify the plan, such as Broadband. Now you can select that specific plan at this step.Step 6)
Almost Done! Now fill your address, Area, Sub Area, Village/Taluka/city, PINCODEConvenient Day and Convenient Timings for installation/product delivery.
SOURCE OF INFORMATION (in this case select website)
Remarks (Anything if you need to specify)
Step 7)
Click Submit!Done!
To check your status. (Note down the lead ID carefully at the time you have applied)
Go to this link: http://udaan.bsnl.co.in/searchlead.php?atype=OP&&br=FGHJKGFDRFF
To register a new complaint against delay of more than one week.
Go to this link:http://udaan.bsnl.co.in/complaint/customer_complaint_form.php
To check your complaint status
Go to this link:http://udaan.bsnl.co.in/complaint/view_complaint_status.php
Option 2
Simply send SMS the following to 54141 (BSNL mobile) / 9400054141 (other operators like Airtel, Vodafone, Aircel.. etc..)
LL for landline
BB for BroadBand
LL+BB for LAndLINE and BROADBAND
OTHERS for any other like EVDO, WIMAX, 3G DATA Card etc…
Ex: send LL to 54141 for landline
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