BSNL users face persistent 4G network issues, frequent call drops, and slow internet speeds. The state-owned operator struggles even as 5G rollout claims falter.
BSNL, one of India’s largest telecom operators, is facing major network challenges as consumers report frequent call drops, slow 4G internet speeds, and unstable mobile connectivity. Despite ambitious plans for 5G services, users continue to struggle with poor signal quality in urban, semi-urban, and rural areas.
Frequent Call Drops Frustrate Subscribers
Many BSNL customers are experiencing unexpected disconnections during calls, leading to increasing dissatisfaction. Frequent call drops not only inconvenience users but also make BSNL less competitive against private operators such as Airtel, Jio, and Vi, who offer stronger network reliability.
Poor 4G Internet Speeds
Subscribers also report slow internet browsing, buffering during streaming, and unstable video calls, which highlight the limitations of BSNL’s current 4G network infrastructure. Users relying on BSNL for work-from-home tasks or online learning face significant challenges.
5G Claims Faltering
While BSNL continues to promote its upcoming 5G services, consumers remain skeptical due to persistent 4G performance issues. The gap between BSNL 5G promises and real-world experience raises concerns about the company’s ability to compete in India’s rapidly growing mobile data market.
Efforts to Improve Network
BSNL officials claim they are:
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Upgrading towers and infrastructure to enhance 4G coverage.
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Conducting SIM replacement drives to improve mobile connectivity.
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Increasing service centers to address consumer complaints efficiently.
Despite these measures, network inconsistencies remain, prompting many users to consider porting their BSNL number to private telecom operators.
Why This Matters
Reliable network coverage is critical for:
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Mobile broadband users requiring high-speed data.
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Online education platforms and remote working solutions.
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Digital payments and mobile banking users.
As India moves toward a 5G future, BSNL must resolve its 4G network issues to regain consumer trust and compete in the telecom industry effectively.