The
customer can obtain a choice GSM Mobile Number either through internet or by
using SMS query from his mobile number and get a choice list of 10 numbers or
by approaching the Customer Service Centre or from Franchisee / Retailer to
get the choice numbers. view order
1. THROUGH INTERNET: - Customer can visit www.bsnl.co.in or respective Circle Site
like http://www.ap.bsnl.co.in
for AP (The link will be established from circle web site to centralized
website at Hyderabad) and select the numbers of his choice to get 7 digit PIN
number on his mobile. Customer need to input the PIN in the website confirming the selection is competed. On completion of this the PIN will be valid
for 72 hours. Now the customer is free
to approach the nearest CSC or Franchisee or Retailer and inform him the mobile
number and PIN received to get the selected choice number across the counter by
submitting required documents.
2. SUBSCRIBERS EMPOWERMENT:
Customer requesting and getting the choice number and
selection method.
The customer can send a SMS through his mobile to designated
short code NLIST
<SPACE><abbreviate circle code><SPACE><1
- 5 digits> ----- i.e. ending with
choice digits 1 to 5.
The customer will get upto 10 numbers for his choice and
allowed to select one among them within 30 minutes. The customer can reserve the number by
sending the following SMS
CONF<SPACE><Selected
GSM NUMBER>
The selected number will be made available to that customer
for Seventy Two (72) hours, so that
he
can approach the Nearest CSC/Franchisee along with documents to complete the
formalities.
3. FRANCHISEE / RETAILER:
The Franchisee / Retailer Requesting the Choice Number /
Blocking and activating through their
CTOPUP
Number:
The Franchisee / Retailer can send a
SMS to the designated short code through his mobile to designated short code
like
NLIST <SPACE>><abbreviate circle code><SPACE><1
- 5 digits> ---- i.e. ending with choice digits 1 to 5.
The Franchisee / Retailer will get 20 numbers for his choice
and allowed to select one among
them
at a time.
The Franchisee / Retailer is allowed to send and reserve the
number by sending
CONF<SPACE><Selected
GSM NUMBER>
The list of numbers will be made available to that
Franchisee / Retailer for 4 hours, so that they
can
release those numbers to the customer as per choice. The retailer can directly activate any number
through SMS without necessity of confirmation. However in such case, the number
will be activated if choice number is available with the retailer or the
retailer will be immediately sent a SMS, if the number is sold out. (Sold out
means either activated already or PINS generated or obtained by others on
query).
2) ENER<space>
<SIM No of seven digits> <space> < PIN/GSM >
Example:
ENER 2536471 8262496
SIM Number
---- Last seven digits out of 19 digits. (Ex:-
XXXXXXXXXXXX2536471)
PIN Number
---- As received by the customer in his mobile. (Ex:- PIN received in the
mobile).
ROLES AND RESPONSIBILITIES
FOR
CHOOSE YOUR MOBILE NUMBER SCHEME (CYMNS)
1. Role of Circle:-
The Free GSM
numbers are to be uploaded in Sancharsoft, for publishing in the internet. The
Numbers that are identified as Free of Cost, need to be given to Marketing and
after approval, the same may be loaded in .csv file format through their MSC
login in to Sancharsoft.
The file format should be - <Circle
Code><ddmmyy>CYMN.csv. Ex:-
AP101211CYMN.csv
After uploading
the file, same will have to be approved. Once approved the numbers will be
Published and normally there
should not be reversal request as numbers are displayed in Public domain. The
sancharsoft system will Publish within 24 Hrs on the website after some
preliminary checks. The rejected numbers will be made available to the MSC
login users on the following date.
The URL for
accessing the web interface (Restricted to access from Circle web sites and
Corporate web site only) is as follows: http://sancharsoft.bsnl.co.in/auction/vacant_nos/valid.asp
which need to be hyper linked in your circle websites with the message i.e. “Choose
your mobile number scheme in BSNL Mobile pre-paid services” (to be hosted on 16th December after launch).
2. Accounts Officer of
CMTS unit:-
The CYMN scheme
requires unpaired SIM Cards distribution across the Sales Channel. Hence
the unpaired 2G / 3G SIM cards
need to be distributed across the channels after deciding the commissions etc.,
and offers if any to be passed on to the channels.
3. Roles and
Responsibilities of ITPC (Dev), Hyderabad :-
The CYMN data
loaded by respective MSC login users will be validated and transferred to a
centralized CYMN Database server
in an automatic scheduled job. In the event of the available numbers fall down
below a predefined level, an automatic SMS will be generated and sent to MSC
login user and Marketing. The customer selected number, PIN etc., along with
optionally filled or selected details will be updated to the sancharsoft system
at regular intervals of time, so that the concerned CSC, Franchisee, Retailer
will be in a position to release the connection after completing the
formalities of data entry etc.,
The data of GSM number and
unpaired SIM number are aggregated from Sancharsoft and through SMS of Point of
Sales units and preliminary checks will be completed before sending them for
pairing and activation.
The ITPC also
will publish various reports in sancharsoft and BSNL HQ intranet web site for
management viewing.
4. Roles and
Responsibilities of BCCS:-
Activation
Process shall be carried out using Bulk Activation Scripts available with
respective
zones. Access to Sancharsoft is
available, ITPC will update with details of the request for activation
that are to be processed.
5. Role of SMSC:
The SMSC of all
4 zones will route the messages given by Customers and Retailers / Franchisee
CTOPUP to a common code (say
53733) and pushed to the respective Sancharsoft server /DB at Hyderabad. A
separate 10 digit mobile number like (9490054141) can be used for accepting the
messages from other operator mobile numbers. A separate short code is requested
for using the same across India. The SMSC of the concerned zone will route the
data to a centralized DB server at Hyderabad (IP Address: 10.31.32.35).
